Privacy Policy

Data Protection Statement

1. Information About the Collection of Personal Data and Contact Details of the Data Controller

1.1 Thank you for visiting our website. The following information explains how we process your personal data when you use our website. Personal data includes any information that can be used to identify you personally.

1.2 The data controller responsible for this website is Emma & Claire. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, as defined under the European Union General Data Protection Regulation (GDPR).

1.3 This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential information, such as orders or inquiries. You can recognize an encrypted connection by the "https://" prefix in your browser's address bar and the padlock icon.

2. Data Collected When Visiting Our Website

When you use our website for informational purposes only, without registering or submitting information, we collect only the data your browser transmits to our server. These server log files are required to display the website and maintain its stability.

The following information may be collected:

• Page visited
• Date and time of access
• Amount of data transferred
• Referring page
• Browser used
• Operating system used
• IP address used, which may be anonymized

The processing of this data is based on our legitimate interest in improving the stability and functionality of the website in accordance with Article 6(1)(f) of the GDPR.

The data will not be transferred or used for other purposes unless there are specific indications of unlawful use, in which case server logs may be reviewed afterward.

3. Cookies

We use cookies to make our website more user-friendly and to enable certain features.

Cookies are small text files stored on your device. Some cookies are deleted when your browsing session ends ("session cookies"), while others remain stored on your device so that your browser can be recognized during future visits ("persistent cookies").

These cookies may collect personal data such as browser information, location, or IP address.

Persistent cookies are automatically deleted after a defined period, which varies depending on the cookie.

Some cookies make the ordering process easier, such as by remembering products placed in your shopping cart.

If cookies process personal data, processing is based on Article 6(1)(b) of the GDPR for the performance of a contract or Article 6(1)(f) of the GDPR based on our legitimate interest in providing optimal website functionality and an effective user experience.

We may work with advertising partners who may also store cookies on your device when you visit our website. Where applicable, information about the use and scope of these cookies will be provided in this Privacy Policy.

You can configure your browser to notify you when cookies are being placed and decide whether to accept them individually.

Cookie settings vary by browser. Please refer to the help section of your browser, including:

• Internet Explorer
• Firefox
• Chrome
• Safari
• Opera

If you reject cookies, certain website features may not function properly.

4. Contact

When you contact us, for example through a contact form or by email, we collect the personal information you provide.

We use this information solely to respond to your inquiry and manage any related technical matters.

The legal basis for processing this information is our legitimate interest in responding to your inquiry under Article 6(1)(f) of the GDPR.

If your contact relates to entering into a contract, Article 6(1)(b) of the GDPR also applies.

Once the matter has been resolved and there are no legal obligations requiring us to retain the information, your data will be deleted.

5. Customer Accounts and Contract Fulfillment

When you provide personal data to enter into a contract or create a customer account, we process that data in accordance with Article 6(1)(b) of the GDPR.

Required information is identified in the applicable forms.

You may request deletion of your account at any time by contacting us at support@emmaandclaire.com.

Once the contract has been completed or your account has been deleted, your data may be blocked for tax and commercial record-keeping purposes and deleted once the applicable retention periods have expired, unless you have consented to further use or applicable law permits continued processing.

6. Use of Data for Direct Marketing

6.1 Newsletter Subscription

If you subscribe to our newsletter, we may regularly send you offers and promotional communications.

We only require your email address. Any additional information is optional and may be used to personalize communications.

We use a double opt-in process. You will receive a confirmation email, and we will only begin sending the newsletter after you click the confirmation link.

By activating the link, you consent to the processing of your data under Article 6(1)(a) of the GDPR.

We may record the IP address and time of registration to help prevent misuse.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at support@emmaandclaire.com.

Once you unsubscribe, your email address will be removed from our mailing list unless you have consented to another use or applicable law permits continued retention.

6.2 Marketing to Existing Customers

If you provided your email address when making a purchase, we may send you email offers relating to similar products without requesting additional consent.

This processing is based on our legitimate interest in personalized direct marketing under Article 6(1)(f) of the GDPR.

You may object to these communications at any time by contacting us at support@emmaandclaire.com.